Crisis communications in the era of social media has taken on a whole new meaning on so many levels. Reaction to the Komen Foundation’s announcement that they would no longer be supporting Planned Parenthood ripped through cyberspace at the speed of light. The Komen Foundation’s mismanagement of the controversy they created was in every imaginable news venue. In this piece, what’s most compelling is the data that quantified just how mismanaged (Komen) and well-managed (Planned Parenthood) the issue was. Posted by Carolyn

Komen Controversy